Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely for the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
What information do we collect?
When ordering on our site you will be asked to enter your name, email address and other details. The information collected from you is used to process transactions and to send periodic emails.
How do we protect visitor information?
We implement security measures when a user places an order, including the use of a secured gateway. We do not store credit card information and use a payment gateway provider to handle transactions.
Do we collect your credit card information?
No, we do not store any credit card information. The credit card data you enter on our secured site is passed to the payment gateway for processing is NOT stored in any form.
Do we use 'cookies'?
How We Use the Information We Collect
i) General Use: We use Personal Data and other information collected through the Site to (a) register you with the Site and create your user account, (b) provide you with the requested services (mainly to process and confirm your order) after verifying your credentials, (c) provide you with information about our services on the Site (d) build features that will make the services available on the Site easier to use, (e) for an improved user experience, internal training and general optimization purposes, (f) for the detection and prevention of fraud and other illegal or unwanted activities or (g) contact you in case there is any issue with your order. This includes faster purchase requests, better customer support and timely notice of new services and special offers.
ii) Marketing Activities & Reminders: We also use your information for marketing activities, as permitted by law. For example:
a. When you make a purchase with us, set up a user account, complete or enter details into a form, or provide us with your contact details we may use your contact information to send you news of our products and services. With your consent - if consent is required under local law - we may also send you other regular newsletters by email. You can opt out, or unsubscribe, from marketing communications at any time using the "Unsubscribe" link in each newsletter or communication, or you can administer your subscriptions through your account (if you've created one).
b. Based on the information you share with us, individualized offers may be shown to you on the Site, in mobile apps or on third-party websites, including social media sites. These might be offers that you can book directly on the Site, or third-party offers or products we think you might find interesting.
c. If you have not finalized your purchase online, we may send you a reminder to continue with your purchase. We believe that this additional service is useful to you because it allows you to carry on with a purchase without having to fill in the details from scratch.
Please note that the confirmation emails sent after your purchase, as well as the order status update emails sent after your purchase, are not marketing messages. These messages are part of your book purchase process. Respectively, they contain information for you to know the status of your order, and tools to optionally rate the book after you have used it. You will continue to receive them, even if you have opted out of our marketing messages.
Third Party Disclosure:
We do not sell, trade, or otherwise transfer Personally Identifiable Information. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
From time to time we may make updates to this policy as our service evolves. The current version of the policy can easily be found by clicking on the 'Privacy' link at the bottom of the website.